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Resources for hosts

Politeness in Ukraine

Politeness in Ukraine can be expressed differently than it is here in the UK. To help you navigate those cultural differences we partnered with English Unlocked again. We hope this series of short videos will help you understand Ukrainian approach politeness and showing care.

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For UK Landlords wanting to help Ukrainians in the UK

Many Ukrainians who have been living with hosts across the UK are now searching for alternative options as their sponsorship comes to an end. Ukrainians who have come to the UK through the Homes for Ukraine scheme have three years’ leave to remain, meaning they are able to work, claim benefits and rent property in the UK for that period of time.

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How to find someone to host

It can seem daunting to begin your journey of becoming a sponsor for the Homes for Ukraine Scheme. To help you understand Reset’s services, we’ve made a video to explain what you will need to be matched with a refugee using our service, as well as useful step by step guide below.

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Is hosting right for you?

It is much better that you decide hosting is not for you now, rather than two weeks before your guests arrive. In this resource we will share some of the things to consider when planning to become a host as part of the Homes for Ukraine programme.

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Supporting your Guest to Access Services

When your guest arrives, you may need to help them in several areas of support. Be mindful where your responsibility ends and the local authority responsibility begins, if you are in doubt, check with your local authority. Always remember the empowerment approach when helping your guest to understand different systems in the UK – never doing something for someone.

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What to put in your sponsor profile

When you sign up to Reset’s matching service as a sponsor, you’ll be asked to attend a webinar and then update your sponsor profile. The profile includes information about you, your household and the area where you live. We’ll use this profile to match you with refugees, and refugees will view your profile before deciding if they would like to be in contact with you.

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Planning for the end of your support

Thinking about the end of your support is one of the first things we encourage all hosts to do when planning their support for refugees. It may feel strange to start thinking about the end of your support offer before a guest even arrives, but planning for the end of your support is just as important as planning for the initial welcome.

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Your Safeguarding Responsibilities

We all have a responsibility to one another to prevent ourselves and one another from harm. Your local authority will have a safeguarding board and when you meet, you should make sure that you ask about how you can report a safeguarding concern relating to the person you are sponsoring should it is needed.

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Waiting for your guest to arrive

So, you’ve matched with someone, had an online meeting with your guests, things worked out brilliantly. Visa application is submitted and approved – what’s next? In this resource we are going to share some advice as to how to navigate waiting for someone to arrive and what may be some of the challenges and other things to keep in mind during that time.

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Finding your hosting style

When your guests arrive you may find yourself in a new situation: living with people you never met before, uncertain of what to do and how to approach challenges, and yet equally, in charge of things as it’s your home.

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Financial Matters

Financial matters under the Homes for Ukraine Scheme can be confusing. We’ve made this resource to help you get a better idea of finances related to the scheme. For most people, talking about financial matters can be uncomfortable and daunting, especially with new guests in your home that you want to make feel welcome.

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“Who is a refugee?” – Understanding Terminology in the Homes for Ukraine Scheme

The Homes for Ukraine scheme uses different terminology to refer to the individuals who are part of the process. You may have also found that when talking about displaced or migrating people, terms are used interchangeably to mean the same thing, however, certain terms are appropriate depending on people’s experiences and circumstances. Below, you can find out more about what each term is, and when to use it.

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Trauma Awareness and Self-Care for Hosts

Mental health, self care and being aware of trauma are things that we think hosts should be aware of. Becoming a host will expose you to many situations that you might not know how to approach, both for you and your guests. This resource is not a tool to diagnose or treat those who are experiencing the effects of trauma but to raise awareness and guide hosts on how to best offer understanding and support to refugees.

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Culture Corner: Ukrainians in the UK

Are you hosting a Ukrainian? Would you like to learn more about the cultural differences you may encounter? Katia, who is Ukrainian herself, has shared with us what she discovered about the differences between Ukrainian and UK culture.

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A Hosting Experience

When your guests arrive you may find yourself in a new situation: living with people you never met before, uncertain of what to do and how to approach challenges, and yet equally, in charge of things as it’s your home.

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Domestic Abuse – Supporting Survivors

Domestic abuse can be described as an incident or pattern of incidents of controlling, coercive, threatening, degrading and violent behaviour, including sexual violence. Usually, the abuse is from a partner or ex-partner, but it can also be from a family member or carer.

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