As part of the process of matching, you will be provided with some information about the Ukrainian family you have been potentially matched with. We think it is important for you to have a conversation to get to know each other a little bit before you go ahead and apply for a visa.
We strongly recommend these first conversations take place as video calls.
Leave space to listen to what is important to the refugee and their hopes for life in the UK, be respectful and mindful of the experience they have been through. You could ask:
It is possible that your potential guests don’t speak English well or at all, but that shouldn’t stop you from arranging that initial online conversation. We have some resources explaining how you can modify your speech to help someone with low level of English and how to use Google Translate.
Please note that Reset relies on the accuracy of information provided to it by the Ukrainian family. It is not able to separately verify any information it receives.