Risks and responsibilities

Risks

Being a guest in the home of someone you do not know, or taking people you do not know into your home, is uncertain and may have risks. While we have provided training for sponsors, it is not possible to remove all risks resulting from things that may happen once you are together.

Reset’s responsibility

Reset is responsible for receiving and processing the information provided to it by sponsors and refugees. Based on that information and by applying ‘matching principles’ that it has developed, we aim to identify refugees and sponsors whose main requirements are broadly aligned.

We will not carry out any independent checks to verify the information provided to us (by sponsors or refugees).

The UK government and local government authorities are responsible for carrying out basic background checks on sponsors and for checking suitability of accommodation. Reset will not have access to this information and it will not be possible to take it into account when proposing a match [see our FAQs].

We will not, as standard, meet or speak in person to any prospective sponsor or refugee to assess the suitability of any potential match.

We cannot guarantee the suitability of any match, or to find a match for everyone.

We cannot provide any assurance on the backgrounds, characters, motivations or behaviours of any member of a refugee group or of any sponsor or member of their household.

We are not responsible for damage of any kind caused by a sponsor or refugee.

Reset’s involvement ends after the sponsor and refugee agree to proceed with the match.

Your responsibilities

If you are a refugee, you are responsible for deciding if you wish to speak to any potential sponsor, and after speaking, if you wish to proceed with the match. It is your responsibility to decide if the offer feels right for you and for your family or others in your group. You should ensure that you speak with the sponsor and ask any questions that you have before deciding whether to proceed.

You are also responsible for ensuring the information you have given to us, and to any sponsor, is accurate.

If you are a sponsor, if we notify you that you have been potentially matched with a refugee, you are responsible for speaking to the refugee. It is your responsibility to decide if it feels right for you and for members of your household. You should ensure that you ask any questions that you have before deciding whether to proceed.

You are also responsible for ensuring the information you have given to us, and to any sponsor, is accurate.

We recommend that conversations between refugees and sponsors take place as video calls, so that you can meet each other.

Please think carefully before deciding to proceed with a match. If you have any concerns and think any potential match from us does not feel right, you can inform us and we will look to find other options.